Service Management, Student Workbook
by
Cengiz Haksever; Barry Render
Call Number: HD 9980.5 .H345 2013
ISBN: 0133088855
Publication Date: 2013-06-13
With this hands-on study guide to accompany the reference on integrating the many disciplines that comprise service operations management, authors Haksever and Render help students master all aspects of the field.